We support with all aspects of personal care from bathing, showering, shaving to continence and stoma care. If there are mobility restrictions, we will consult with Occupational Therapists to ensure there is appropriate equipment in place for a safe home environment.
Arthritis, physical disabilities, and age-related conditions are some of the few circumstances that prevent patients from caring for themselves. Our support workers are trained to use specialist equipment to help with all mobility restrictions in the safety of your home. If you do not have appropriate equipment or require Physiotherapy, we will refer on your behalf, with your consent of course! We can also help with practicing Physiotherapy Exercises to increase independence and optimum baseline.
Primarily, our highest percentage of support is delivered to those living with Dementia. All of our support staff receive training and guidance on how to use individual approaches to provide the highest quality of care to both patients and their families. We understand the frustration and helplessness families feel when their loved one has a Dementia diagnosis and we will do our best to support both our service user and their families. Our goal is to help individuals and their loved ones live happy and fulfilling lives regardless of their diagnosis or limitations.
We understand that each individual is unique and sometimes there is a need for support with food and fluids. We already work with service users who require supervision or support with their dietary needs. This can be Diabetes Management, Coeliac requirements, Food Allergies, altered consistencies or just the need to monitor consumption due to weight loss or underlying health conditions. All of our support workers are trained to deliver dietary requirement to suit the needs of you or your loved ones.
As we age, there are many changes that we experience and some of them can be quite embarrassing, especially when it first happens. We can support with continence care while empowering our service users dignity and self-esteem. We will offer to refer to bowel and bladder services if required to ensure our service users can be confident in their daily life and not worry about toileting issues. We are trained in catheter care and stoma care to ensure our service users are receiving the quality of care they deserve.
We appreciate that some people are not able to access the community as they used to and we are here to provide them with that support. We can arrange transport to and from hospital appointments, community transport service such as community wheels or private hire taxis. If you would like to be supported, we can also accompany you to wherever you like. We can take you shopping, to appointments, the theatre, museums or just for a walk in the local park. Our county has some stunning views that should be visited and we can help you to do just that.
We are aware that individual needs are just that- individual. We are committed to ensuring we meet your needs whatever your situation or diagnosis. We are experiences with various types of Dementia, mixed Dementia, Parkinson's Disease, Motor Neurone Disease, Huntington's Disease, Diabetes, Visual and Hearing Impairments, Macular Degeneration, Multiple Sclerosis, End of Life Care and lots more. We are confident enough in what we do that if we are not knowledgeable of your illness, we source specialist training to ensure we can provide the very best service. Please get in touch using the 'Contact Us' page to see if we can help.
You can be confident that we are here to help with safe medication administration. Sometimes, we may notice that our memory or attention span is failing us and we need support with medication. We will encourage and support service users to administer their own medication as far as it is safe. If there is ever a question of safety, we will discuss the option of our support staff taking over this area of yours or your loved ones support. Individual requirements can vary from tablets, creams and inhalers to arranging blister packs, PEG feed medication and nebulisers. All of our support workers are medication trained and have to pass strict competency checks before they are permitted to administer medication. Competency checks are even done during their spot checks to give everyone piece of mind. All support workers attend ongoing medication training at least once a year. We use top of the range technology to ensure staff have adequate information to medications required to prevent errors. Please feel free to ask us how we do this! We will also order repeat medications when needed.
As we all have had to be extra careful this last year, we have taken COVID-19 very seriously.
How do we keep everyone safe?